fordes

Methods are a core topic in UX design. The human centered design cycle, Design Thinking steps or other variants that suggest how to structure one’s design activities. Not designing methodically is framed as wrong and as missing out on valuable insights ⁸. However, it is unclear if formally structured …

In most experimental quantitative research, it is essential to have a research question, or rather: an hypothesis. However, in qualitative research, a research question can be useful, too as it helps to communicate to others what you are doing and it can help to guide your research. In contrast to …

As UX Designers and UX Researchers, we often talk about problems and user needs as “found”, “uncovered” and “arrived at”.

I was going through a guide on Design Thinking⁶ and the language used suggested that the process of design research is like going through a landscape¹:

• The Method …

E. Raymonds Essay “The Cathedral and the Bazaar” is an essay on Open Source development. It is not about open source as a legal construct but about a possible development style of bottom-up activities in a community of creators. This bottom-up style Raymond calls “bazaar” and contrasts it with the …

I thought it would be interesting to review what I tried to learn from books in the past. Learning is probably the easiest if you can learn it from a mentor by direct participation. Nevertheless, we put a lot of stuff in books and have people (like me) learn from …

TL;DR: Rule-based evaluations for usability are an efficient way to improve interfaces

There are a lot of designs that could be improved. The “right” way to do this is testing with users while applying the appropriate method for the appropriate questions. After all, User Experience design is an empirically …

TL;DR: Make fieldnotes in a document shared with the participant, go over the notes together at the end of the research session

In qualitative research I do at work, participants of the research talk to me and demonstrate things while I (or a note taker) write notes to remember …

I came across participatory design when I was wondering how software like Mediawiki, Firefox or LibreOffice could be produced: The software is understood as being created by by different groups of people: employees, hired by the software’s supporting organizations, volunteer programmers, and user communities with various degrees of involvement …

This post started as a presentation I gave to a group of computer science students in a HCI class as an invited practitioner. My first intention was to “talk about work”, show some currently worked-on projects and introduce to the order and mess of roles, projects and tasks in software …

"The view, that purposeful action is determined by plans, is deeply rooted in the Western human sciences as the correct model of the rational actor."

– Lucy Suchman in Human-machine reconfigurations: plans and situated actions, p. 27

Plans are deemed to be important. But what do plans do? And what do …