Mutual Learning in Participatory Design

I came across participatory design when I was wondering how software like Mediawiki, Firefox or LibreOffice could be produced: The software is understood as being created by by different groups of people: employees, hired by the software’s supporting organizations, volunteer programmers, and user communities with various degrees of involvement …

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Use of artifacts in design projects

This post started as a presentation I gave to a group of computer science students in a HCI class as an invited practitioner. My first intention was to “talk about work”, show some currently worked-on projects and introduce to the order and mess of roles, projects and tasks in software …

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What do plans to do?

"The view, that purposeful action is determined by plans, is deeply rooted in the Western human sciences as the correct model of the rational actor."

– Lucy Suchman in Human-machine reconfigurations: plans and situated actions, p. 27

Plans are deemed to be important. But what do plans do? And what do …

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